Last updated: 31/10/2025
Eterna Collection (“we,” “our,” or “us”) respects and protects your privacy.
This Privacy Policy explains how we collect, use, and safeguard the personal information of clients, property owners, guests, and website visitors.
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Information We Collect
We collect and process only the information necessary to provide our services, including:
- Contact details (name, phone number, email address) when you contact us or fill in a form.
- Property information (for owners who collaborate with us).
- Booking and transaction data when you make or manage a reservation.
- Technical data (such as IP address, device type, and browsing behavior) collected automatically through cookies.
We do not collect or store credit card information on our website.
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How We Use Your Information
We use your data for:
- Managing property listings, rentals, and communications with owners and guests.
- Sending booking confirmations, property updates, or relevant service information.
- Complying with legal obligations under Greek and EU law (tax, accounting, AADE reporting).
- Improving our website and services for a better user experience.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
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Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Your consent (e.g., when you submit a form).
- The performance of a contract (e.g., rental or management agreement).
- Legal compliance with Greek or EU regulations.
- Our legitimate business interest to provide efficient and personalized service.
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Data Retention
We retain personal data only as long as necessary for the purpose it was collected or as required by Greek tax and legal obligations.
When data is no longer needed, it is securely deleted.
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Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
Our website uses SSL encryption to ensure secure data transmission.
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Your Rights (GDPR)
Under the EU General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at contact@eternacollection.com.
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Cookies
Our website may use cookies to improve performance and personalize your experience.
You can disable cookies through your browser settings at any time.
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Third-Party Links
Our website may include links to third-party booking platforms (e.g., Airbnb, Booking.com).
We are not responsible for the privacy practices or content of these external sites.
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Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
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Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact us:
Eterna Collection
Corfu, Greece